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Digital and technology

Our award-winning digital and technology department provides projects and initiatives to improve health and well-being, quality of life and possibilities that deliver greater independence through digital inclusion.

digital and technology at Innovate Trust

Our projects

Our digital projects provide opportunities for supported people to gain new skills, increase independence, and improve health and well-being.

insight into wales Digital & Technology

Insight into Wales

The Insight into Wales project provides ways to support and develop further opportunities for people with a learning disability.
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insight app Digital & Technology

Intelligent Personal Assistants (IPA)

The Intelligent Personal Assistant (IPA) project, uses voice assistants, sensors and mainstream technology to enhance, promote and increase independence for individuals with disabilities.
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digital and technology support Digital & Technology

Digital Essential Skills

The digital essential skills project aims to upskill Innovate Trust employees giving them skills and confidence to access the internet and engage with Technology.
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digital solutions project Digital & Technology

Digital Solutions

The Digital solution project provides digital solutions to improve quality of life through the use of mainstream technologies.
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smart housing Digital & Technology

Smart Housing

Innovate Trust developed the first supported living Smart house in the UK, using mainstream and open source technologies. Our Smart housing projects have led to ...
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insight app Digital & Technology

Insight App

Insight is Innovate Trust's award winning free community app for adults with disabilities across the UK.
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Our most recent awards

Finalist of Third Sector Organisation of the Year 2023

The Cardiff Business Awards 2023 is the ninth edition of the event, which celebrates the best businesses in Cardiff, the capital city of Wales

Winners of Digital Pioneers Award 2022

The Welsh Charity Awards, organised by WCVA, recognise and celebrate the fantastic contribution charities, community groups, not-for-profits, and volunteers make to Wales by highlighting and championing the positive difference we can make to each other’s lives. The Digital Pioneers Award celebrates a group or organisation which has used digital in an innovative way to make a huge difference to people’s lives.

Winners of Professional category 2022

The ‘Understanding Disability Awards’ arranged organised the Cardiff & Vale Parents Federation to celebrate the contributions and works completed to ensure people with a disability are provided with exceptional services.

Innovate Trust was awarded as the winner of the professional category for the impact the organisation made by ensuring that supported people are digitally included through our innovative digital initiatives and award-winning Insight app.

Winners of Best Covid-19 Company Response for Supporting the Community 

This category recognises those employers that demonstrated a high level of corporate social responsibility by stepping up to provide support to others outside their organisation during the Covid-19 pandemic. Uncertainty and anxiety affected wellbeing and mental health around the world and there were many communities and groups in the population that needed help which drew great responses from local employers.

This award is open to any individual, business, charity, social enterprise or other public body with a base in the UK. It may refer to the work they do as a whole or one specific project.

Winners of Tech for Good Award 2019 

The Tech for Good category rewards social businesses that have harnessed the power of digital technology to increase their social, environmental or community impact. This may be via adopting new technologies to improve the delivery of existing services, or by creating new digital innovations that have a positive impact.
Winners of the Creativity Award 2018
This award recognises organisations that have done something creative, original or innovative. Organisations will have looked at available evidence and experience and worked to produce a response to a complex problem through a new approach: changing to a more efficient way of delivering support, restructuring a whole organisation, or something similarly innovative and different.

We have our own free-to-use digital community app called Insight

digital and technology support

How we are working to bridge the digital divide

We are leading the way in enhancing opportunities for supported people through digital innovation and inclusion.


People digitally included


Activities & events


Devices gifted

Our pledge & commitment

We ensure that all employees and volunteers have an opportunity to develop basic digital skills and that they take advantage of this opportunity.

We ensure that digital inclusion principles are embedded into our day-to-day activities, and we support the role digital tools have in managing health and well-being.

We encourage and support our employees and volunteers to help others get online. We ensure they have the confidence to develop basic digital skills and help other organisations to embrace digital tools.

We commit support and resources for digital inclusion activities and initiatives in Wales in whatever ways we can, to ensure every citizen can engage digitally

We share best practices and activities around digital inclusion with the Digital Communities Wales – Digital Confidence, Health and Well-being programme so that our activities are coordinated for maximum impact and measured consistently.

We look to build local partnerships amongst organisations which want to share ideas and coordinate activities with others in their area.

We are committed to ending digital exclusion and are a digital charter-accredited organisation.

Our latest news

Read the latest news from the Digital and Technology team at Innovate Trust.

Cardiff Business Awards 2023

Innovate Trust is a finalist for the Cardiff Business Awards 2023

Innovate Trust earns a place as a finalist for the ...
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A week for the past, present, and future of care in Wales

What a week of excitement! From the Housemates years to our most recent work, and for years to come...
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digital solutions project

Innovate Trust digital solutions project receives future funding

The digital team at Innovate Trust is proud to announce it has received additional funding to help adults with disabilities become more digitally included across ...
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The Power of Accessibility: How Innovate Trust is Advocating for Global Change

Imagine a world where technology is within reach for everyone. ...
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From Inclusion to Resilience: an agenda for digital inclusion

Our Digital Inclusion team had the pleasure of joining Digital ...
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Llesywl Festival 2023

Llesywl Festival 2023 is coming to the Insight app

Innovate Trust is proud to sponsor and support the Lleswyl 2023 festival, an innovative and inclusive event for adults living with illness in Wales. As ...
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Shyane’s journey to independence

This week we are celebrating Shyane’s journey to independence. and ...
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insight into wales

10 ways we’re championing digital inclusion in social care at Innovate Trust

From digital devices, assistive smart home technology and digital inclusion ...
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Innovate Trust named Digital Pioneers at Welsh Charity Awards

Innovate Trust is the winner of the Digital Pioneers Award ...
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Where do we go from here? with Learning Disability Wales

What is Insight? Insight is Innovate Trust’s free community app for ...
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Innovate Trust digital team

Digital technology team exhibits at Technology events in Cardiff & Swansea

The digital team at Innovate Trust attended the Mirus technology event in Swansea and Cardiff.
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healthy working wales awards commendation awards covid19 winners innovate trust insight app

Insight, an award-winning app

While digital communication kept many people with learning disabilities connected during the pandemic, access to the appropriate technology and knowledge of how to use it ...
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tech for good social business wales awards 2019

Social Business Wales Tech for Good Award 2019 Winners

The Tech for Good category rewards social businesses that have ...
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Innovate Trust presenting at Vale People First

Digital Inclusion Team Present at Vale People First

We have been working extensively on the research of mainstream ...
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digital leaders awards 2019

Innovate Trust Shortlisted for the DL100 ‘Digital Charity of the Year’ Award

Innovate Trust has been exploring ways of creating new opportunities through the ...
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Mike davies at Innovate Trust

Our work in Public Sector Digital Transformation

Innovate Trust, and Mike Davies are featured in the Guardian ...
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Digital Mentors project logo at Innovate Trust

New Digital Mentoring Project launch

Working with our sister charity – Student Volunteering Cardiff (SVC), Innovate ...
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mark drakeford at Innovate Trust smart house

Mark Drakeford visits Smart House in Cardiff

As the first supported living provider in the UK, we ...
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digital awards 2017

Digital Inclusion Award at Third Sector Awards Cymru 2017

Innovate Trust has been shortlisted for the Digital Inclusion award ...
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Digital Inclusion at Third Sector Awards 2017

Innovate Trust Wins Award for Digital Inclusion at Third Sector Awards 2017

Innovate Trust are the winner of the ‘Digital Inclusion’ award ...
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